Policies
Bookings
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Payment is due at the beginning of your session and will be paid in full before any work begins
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Certain special packages set up by the Studio Manager will require payment in full at the time of booking
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If technical difficulties occur, it is the management's discretion to reschedule or provide unused hours in the future
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The client who is listed on the invoice as the payee owns the masters once the entire session is paid in full
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All payments are final and non-refundable
Rescheduling Policies
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Please notify Management 48 hours in advance if you need to reschedule
Cancelation Policies
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If for any reason you need to cancel your studio time completely, please notify management immediately. If you cancel three times in one year you be required to make a non-refundable 50% deposit each time you book time at the studio.
Tardiness Policies
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Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose sessions follow yours. Depending on how late you arrive, your engineer will then determine if there is enough time remaining to start the session.
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Regardless of the length of the session, you will be responsible to pay for the entire session.
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Out of respect and consideration for your engineer and other clients, please plan accordingly and be on time.
Before Your Session
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We use Pro Tools HD which is the industry standard in a tracking/mixing room. If you do not use ProTools, be sure to upload or bring your stems to us before or on the day of your session.
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You can use either a thumb drive or hard drive to bring in your session files or tracks. You also have the option of utilizing Dropbox (please send to info@prescottstudios.com). Many prefer to email files so they will be here upon arrival and you can spend more time in your session recording.
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We encourage all of our clients to review a map of our location (Stone Mountain, GA).
During Your Session
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Editing your files, and transferring your files are all done within your session time.
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Your engineer will always provide an mp3 and/or wav file of your music during your session. If you would like your raw session files (the Pro Tools session) as well, you can bring your hard drive the day of your session so the engineer can provide them for you within your scheduled time. If you do not have a hard drive, the engineer can send your session files via WeTransfer during your session’s scheduled time. If you request your session files after your session has commenced, there will be a minimum charge of forty dollars ($40) for us to put your session files on your hard drive OR send them to you via WeTransfer. Files sent via WeTransfer must be downloaded within 14 days of your files being transferred.
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With your approval and entirely at your discretion, we may take a quick photo of your recording. Within 24-28 hours, we share this photo with an appropriate caption on our Facebook, Twitter, and Instagram. We find that this promotional tactic not only helps our studio but provides fantastic advertising of you as artist within the music industry.
After Your Session
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After your session, we encourage you to stay in touch with your engineer or producer for any edits or revisions needed. However, your engineer will not always be able to assist you in booking your next session. The brst way to book studio time is to visit our website at: prescottstudios.com or call us at 770-559-5099.
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If you would like your session files (the Pro Tools session), after your session has commenced, there will be a minimum charge of forty dollars ($40) for us to put your session files on your hard drive OR send them to you via WeTransfer. Files sent via WeTransfer must be downloaded within 14 days of your files being transferred.
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Studio Drives will be cleared every six (6) months. To ensure that your files are not forever lost, be sure to obtain them during or soon after your session.
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We will be in contact with you via email and phone to ensure that you received the highest quality customer service while at Prescott Studios. We often ask for a testimonial to publish on our website and further promote you as an artist in our community.
Edits & Revisions
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Although we use Pro Tools as our DAW (Digital Audio Workstation), we primarily use analog equipment in all of our tracking and mixing sessions which contributes to our superior sound quality! To recall a session, it can take up to 10-30 minutes just to be fully set up prior to doing any revisions.
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For this reason, there is a minimum charge of $35 for edits or mix revisions of any kind. Normal hourly rates apply for anything over 30 minutes' worth of work. This policy excludes mix packages and bundles which will be specified upon booking.
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Occasionally, there can be technical issues that may cause errors while recording. If the errors are not caught and corrected at the time of the session there will be no additional allowance of time for the client and no refund will be given. It is up to the client to monitor the progress of the session to insure the satisfaction of the client.
General Policies and Regulations
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For the comfort of all staff and clients, please refrain from smoking inside the studio. You are welcome to smoke on the front porch in front of the studio
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All illegal drug substances and weapons of any kind that are harmful or disruptive are strictly prohibited inside of Prescott Studios.
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We reserve the right to deny entry or refuse business without refund, liability, or compensation if the circumstances so require.
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Prescott Studio's policies and regulations are subject to change without notice.
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Use of Prescott Studio's logo on paper fliers, digital fliers, CDs, DVDs, banners, or other promotional material is strictly prohibited without official written release by management.
Refunds
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No refunds of any kind. This includes producing, recording, mixing, editing and mastering. Occasionally technical problems can occur during a session. If a session is delayed due to mechanical or technical issues the clock stops when services can not be provided.